This Privacy Policy outlines how whitehorsepharmacy.com.au collects, holds, uses, and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). We are committed to maintaining the confidentiality and integrity of your personal information.
1. Contact Details
If you have any questions or concerns regarding our privacy practices or wish to make an enquiry or complaint, please contact us at:
Email: nutra [@] whitehorsepharmacy.com.au
2. Collection of Personal Information
We may collect personal information that is reasonably necessary for our business functions and activities, including:
- Information provided directly: Your name, email address, and message contents when you contact us or subscribe to our updates.
- Automated browsing data: IP address, browser type, device information, operating system, pages visited, and referral links collected through cookies and web analytics tools.
3. Purpose of Collection, Use, and Disclosure
We collect and use personal information for the following purposes:
- To administer, maintain, and enhance the website’s functionality and user experience
- To communicate with users and address customer enquiries
- To analyze site usage and track affiliate marketing performance
- To provide relevant product recommendations and editorial content
4. Disclosure of Personal Information & Overseas Recipients
whitehorsepharmacy.com.au does not sell, rent, or trade your personal information. When you click on affiliate links, you are redirected to third-party merchant websites. These merchants may be based in Australia or overseas. We encourage you to inspect the privacy policies of third-party platforms before providing personal information to them.
5. Cookies and Tracking Technologies
Our website utilizes cookies and similar tracking identifiers to remember user preferences, facilitate affiliate tracking, and monitor website traffic. You can adjust your browser settings to decline cookies; however, some website features may not operate as intended.
6. Storage and Security of Personal Information
We take reasonable technical and organizational steps to protect personal information held by us from misuse, interference, loss, and unauthorized access, modification, or disclosure. However, transmission of data over the internet cannot be guaranteed as completely secure.
7. Access to and Correction of Personal Information
Under Australian Privacy Principles 12 and 13, you have the right to request access to the personal information we hold about you and to request that we correct any inaccurate, out-of-date, or incomplete information. To submit an access or correction request, please email: nutra [@] whitehorsepharmacy.com.au.
8. Complaints Process
If you believe we have breached the Australian Privacy Principles, you may contact us by email at nutra [@] whitehorsepharmacy.com.au with details of your complaint. We will investigate and respond within a reasonable timeframe (typically 30 days). If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our legal obligations or operational practices. Any updates will be published on this page with immediate effect.
10. Contact Us
For any privacy-related queries, please contact our team at: nutra [@] whitehorsepharmacy.com.au.